**Processing Time**
Orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
**Shipping Rates & Delivery Estimates**
Shipping charges for your order will be calculated and displayed at checkout. Delivery times within the UK typically range from 2–5 business days, depending on the shipping method selected. International delivery times vary by destination.
**Shipment Confirmation & Order Tracking**
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s).
**Customs, Duties, and Taxes**
Merkedo is not responsible for any customs and taxes applied to international orders. All fees imposed during or after shipping are the responsibility of the customer.
**Damages**
Merkedo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly, and then contact us at info@merkedo.co.uk with photos of the damage.
**Contact Us**
For questions about shipping, contact us at info@merkedo.co.uk or call +44 7359074213.